Kate Murphy on the Science of Effective Listening

In this course, you’ll learn strategies for improving listening skills. First, you’ll discover how our brains respond when we’re engaged in conversation. You’ll then get best practices for effective listening, including creating the right environment, engaging curiosity, supporting—rather than shifting—the conversation, and embracing silence.

This learning is brought to you by the Next Big Ideas Club, a book club curated by the world's greatest thought leaders.